Thank you for your feedback! We are sorry to hear that you are dissatisfied with the planter pots. We offer a 100% satisfaction guarantee and we are happy to resolve this for you! We will be contacting you momentarily via email to offer assistance, or we may be reached by phone at 1-800-928-6175.
One of the planter pots were damaged so I contacted the company and they contacted me within 15 minutes. They had a new one shipped within the hour. I also received it the next day. Wonderful customer service!! Many businesses could take a lesson from you.
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5 star rating
I have not seen these yet they were shipped to a florists in Winston-Salem North Carolina for my sons wedding in August & the floral designer said they were great ! So happy so far !!! Will let you know more in August !! Thank you , Susie Phillips
Thank you for your order! We are sorry to hear that 1 of the Birch Bark Covered 6" Planters Pot w/Liner was warped and cannot be used. We would be happy to send a replacement or issue a refund for this item. Also, we offer birch bark planters in smaller sizes 4", 4.5", and 5". Please call us at 1-800-928-6175.
5 star rating
Exactly as pictured!
These containers came in perfect condition and just as described.